Inbound support
Calls answered by a trained person who knows your business.
- Customer service & help desk
- Order & booking support
- Call routing & escalation
Call centre & customer support
We answer your customers
We answer your customers
when you can’t.
Lyngbo Kontakt answers calls, chats and emails for small businesses, including evenings and weekends. Your customers talk to a person, and you get a short summary of every call.
- No long contracts
- Set up in days
- Local, trained agents
Always open 24/7
Nights, weekends, and holidays covered
Month-to-month
No lock-in contracts, ever
Onboard in days
Most customers start within a week
Local team
Real people who know your business
What we cover
One team, every channel your customers use.
Pick the coverage you need today and add more as you grow. Every plan is handled by trained agents.
Outbound & sales
We call back leads and book appointments for you.
- Lead follow-up calls
- Appointment setting
- Renewal & win-back calls
Chat & email
Live chat and inbox coverage so no message sits unanswered.
- Website live chat
- Email ticket handling
- Social message replies
After-hours cover
Evening, night and weekend lines.
- Overnight & weekend lines
- Overflow when you're swamped
- Emergency call triage
How onboarding works
Getting started
Four steps from the first call to going live.
1
Discovery call
Tell us about your business, your customers, and how you like calls handled.
2
Setup & scripts
We build your call flows, scripts, and connect the tools you already use.
3
Team training
Agents learn your brand voice, your products, and your common questions.
4
Go live
Calls, chats, and messages start flowing to a team that's ready for them.
Why teams choose Lyngbo Kontakt
What you get
We answer in your company’s name and follow your instructions.
Dedicated account manager
One point of contact who knows your account and your goals.
Call overview
See how many calls came in and what they were about.
Secure & compliant
Customer data is handled under GDPR.
Scale up or down
Add agents for busy seasons, scale back when things are quiet.
Quality monitoring & coaching
Calls are reviewed and coached so quality stays high as you grow.
Works with your tools
Connects with the calendars, CRMs, and helpdesks you already use.
Book a demo
Ready to stop missing calls?
Tell us a little about your business. We'll show you how Lyngbo Kontakt would handle your calls, chats and emails.
- 15-minute call, on your schedule
- See real call & chat handling
- Get a plan sized for your business